Any person who provides care, treatment, or services—such as staff, clients, or family members—may report concerns about safety or the quality of care to The Joint Commission or Arizona Department of Health. Reports can be made without fear of retaliation or disciplinary action from this organization. 

 

The Joint Commission: 
Online: www.jointcommission.org/report_a_complaint.aspx 
By mail: The Office of Quality and Patient Safety (OQPS), The Joint Commission, One Renaissance Boulevard, Oakbrook Terrace, IL 60181 

Phone: (800) 994-6610 
Fax: (630) 792-5636 

 

Arizona Department of Health Services: 

The Arizona Department of Health Grievance line: 602-364-3030 

By mail: 150 N 18th Avenue, Phoenix AZ 85007