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Our Team

Meet Our Team

Our staff community embodies the same beliefs and tenets we hold for clinical care: that individuals thrive and do their best growing when working alongside each other in a welcoming and committed environment. If you are looking for not only a job, but a place to belong, we’d love to hear from you.

Clinical Team

Megan Harrison, LMFT

Chief Executive Officer and Managing Partner

Megan Harrison is the Chief Executive Officer and a managing partner of the Anew Treatment Center. Megan has a wealth of clinical and managerial experience through her roles as a therapist, in clinical directorships, senior managing positions, and as president of a private consulting firm. She joined the Hanbleceya Treatment Center in 2014, igniting her passion to bring an informed systems approach to helping individuals and their families heal from current and generational effects of mental illness. Megan is eager to expand the reach of a therapeutic community system that has helped to heal thousands of individuals for more than 40 years by bringing a renewed and fresh approach to the Scottsdale area.


Megan joined active-duty service for the United States Navy in August of 2001. While on active duty, she supported deployment needs in the Middle East including efforts to support Operation Enduring Freedom (OEF) and Operation Iraqi Freedom (OIF). Following her honorable discharge in 2007, she supported government contract initiatives to develop employment opportunities for veterans transitioning from active-duty service into the civilian workplace. 

Karlyn Pleasants, Psy. D

Chief Clinical Advisor and Managing Partner

For 25 years, Dr. Pleasants has helped create thriving therapeutic environments that have supported thousands of individuals and their families successfully build a life of self-management, health, and independence beyond the bounds of psychiatric diagnoses. She joined the Hanbleceya community in 1997 as a therapist, acquired the program in 2005 and co-founded the Hanbleceya Treatment Center, and has since dedicated herself to cultivating programs with a culture of belonging, hope, and sustainable change. She sees recovery and growth as a collective endeavor that relies on reciprocal support, promoting the belief that we thrive by receiving as well as giving back. Dr. Pleasants is considered one of the nation’s authorities on working with severe mental illness at the individual, sibling, and whole-family levels. And now, she is excited to bring her vast experiences and clinical skills to the Anew Treatment Center team.

Jennifer Holloway, LMFT

Senior Licensed Therapist

Jennifer Holloway is an Arizona Board licensed LMFT and Clinical Supervisor and received her Master’s degree in Marriage and Family Counseling from the University of Florida in 2016. Prior to working at Anew Treatment Center, Jennifer’s experience consists of working in both inpatient and outpatient clinical settings, providing individual, family, and group therapy, as well as teaching experience as a Counseling Adjunct Faculty with the Maricopa Community College system. She works from a strengths-based perspective and views each client through a systemic lens; her focus is on empowering clients and their families, providing them with opportunities to learn, grow, and implement positive coping strategies as they focus on their healing and building meaningful connection. While she has experience in working with individuals from all ages and backgrounds, her particular areas of expertise are family conflict, trauma, anxiety, depression, interpersonal relationships, and adjustment to life changes. 

Alyssa Rothermel, LAMFT

Clinical Residential Program Supervisor

Alyssa Rothermel is a Licensed Associate Marriage and Family Therapist who received her Master’s degree in Marriage and Family Therapy from Arizona State University in 2022. Alyssa strives to increase awareness of mental health diagnoses and help empower individuals and families through a systemic lens. Prior to her time working at Anew Treatment Center, Alyssa’s clinical experience consisted of providing therapy services in an outpatient setting, facilitating individual, group, and family therapy. Alyssa specializes in trauma-informed therapy, cognitive behavioral therapy, and behavior modification. Alyssa is passionate and committed to helping individuals and families receive quality care within a therapeutic community environment. She believes support, connectedness, and honesty are aspects of growth and healing. Alyssa encourages individuals and families to share their stories in a safe cohesive environment, to learn from past experiences, and create mindful change. 

Rachel Respess, LAC, NCC

Licensed Associate Therapist

Rachel is a Licensed Associate Counselor with the Arizona Board of Behavioral Health Examiners as well as a Nationally Certified Counselor. A lifelong Louisiana native, she completed her Master’s in Counselor Education at the University of New Orleans in 2022. Prior to joining the Anew team, her clinical experience focused on community wellness through work with families, youth, and schools. Rachel believes that people are capable of lasting transformation when they feel safe, seen, and supported. She views her role as a provider of education, encouragement, and unconditional regard. Behind her philosophy is a belief that all people are tasked with caring for and being cared for by others, and social connections provide the cornerstone for wellness. She works with clients to see their inherent worth and strengths, helping to identify old patterns and beliefs that stand in the way of living authentically. Rachel earned her Bachelor’s degree from Louisiana State University in 2013 and is excited to bring some Louisiana spirit to her new adventures.

Donny Blount

Associate Marriage and Family Therapist

Donny is a systemic therapist coming from Kentucky where he earned his Bachelors in Social Work and Masters in Couples and Family Therapy, all while being a collegiate athlete for the University of Louisville. Through athletics, hospitality experience, and his military upbringing, he enjoys being able to connect with people from various walks of life. This was displayed through his work providing care to populations struggling with mental health and co-occurring disorders for the past two years in both private practice and community settings.


Donny believes that we are relational beings who thrive off of connecting with others whether it is our partner, family or friends. He relishes the opportunity of helping others achieve healthy relationships beginning with the most important one, themselves. Providing a holistic approach, Donny is excited to work at Anew Treatment while continuing to grow daily as a therapist. In his free time, you can find Donny cooking, hiking, or traveling with his partner and lab.

Jessie Basile

Associate Therapist

Jessie is an associate-level therapist who received her Master’s degree in Counseling Psychology from the University of Denver in 2023. Jessie’s approach to therapy is eclectic and based on the client’s needs, utilizing educational research and evidence-based learning practices. In addition, her approach is founded on warmth, empathy, and a genuine desire to fully understand her clients’ perspectives. She is a compassionate and dedicated therapist with a deep passion for helping individuals in their mental health journey. Prior to joining the Anew Team, her clinical experiences focused on providing therapy services in an outpatient community-based setting. Jessie has worked with individuals of all ages, from adolescents to older adults. She has received extensive training in dialectical behavioral therapy, acceptance and commitment therapy, and collaborative assessment and management of suicidality. Jessie is an Arizona native and earned her Bachelor’s degree from the University of Arizona. Currently, she is pursuing her licensing credentials with the Arizona Board of Behavioral Health Examiners.

Scott McCracken, MS, LAC


Scott McCracken is a native to Arizona as well as an Arizona Board Licensed Associate Counselor. Scott received his Master’s degree in Licensed Professional Counseling from Grand Canyon University in 2020 and his Bachelors of Science degree in Criminal Justice, Pre-Law from Northern Arizona University in 1995. Additionally, Scott holds certifications in Certified Clinical Anxiety Treatment Professional (CCATP) and Certified Clinical Trauma Professional (CCTP). 


Prior to working at Anew Treatment Center, Scott’s experience consists of working in private practice for the past 5 years proving individual, family, and court ordered domestic violence and anger management groups. Mr. McCracken has also worked in group homes with the severely mentally ill (SMI) populations as well as working in a substance abuse outpatient treatment center serving the Native American populations from all over the country. Scott also has experience is facilitating teen, substance abuse, disc golf, and parenting groups. 

Kayla Karesh, M.A.T., M.A.

Clinical Consultant

For over 20 years, Kayla has passionately served with warmth as a clinician and leader, supporting integrative innovation to care for the whole person (mind-body-spirit), the whole family, and the whole community. Kayla has held program director, clinical director, and executive director roles at various treatment programs, including 10 years of service and leadership in the Hanbleceya Community, where she supported the growth and expansion of the model and program. Kayla’s philosophy is to compassionately embrace the beauty of our lived stories and how they are held in our bodies, families, and communities. Kayla takes an integrative systems approach, promoting well-being by noticing and leaning mindfully into the subtle moments where we shift and grow, trusting the interconnectedness of all growth as spiritual empowerment, where we change ourselves and future generations through attunement, love, and forgiveness.  

Aimee Steffen, MA

Art Therapist

Aimee has a dual master’s degree in counseling and art therapy from Adler University. She moved to the Phoenix area from Chicago in October 2020. She has spent her time working primarily in the recovery field in several detox, outpatient, and partial hospitalization settings. She believes in a non-judgmental therapeutic relationship and a harm-reduction approach to addiction. Her treatment approach is based on the needs of each individual and integrates elements of: trauma-informed therapy, art therapy, DBT, strength-based therapy, CBT, REBT, and multicultural and social justice-informed counseling practices. Her specialty areas include complex trauma / PTSD, co-occurring, LGBTQIA+, and anxiety disorders. 


Aimee earned her BFA in Painting, with a minor in Art History, from Northern Illinois University in 2009. It was there in 2008 that she witnessed a school shooting. She was at a complete loss as to how to begin to understand what had happened. The art program that she was a member of was an incredibly close community. The support she found there, along with individual therapy and her personal art making allowed her to process what she was feeling. This experience directly impacted the direction that she saw her life taking. Aimee is able to offer an evidence-based approach that is often misunderstood. There are multiple ways we as humans are creative and find joy and meaning in our lives which means we should look at multiple ways to approach treatment. The unexpected creative expression generated from art therapy builds new neural pathways, which leads to physical healing in the brain. Community is produced from this supportive and exploratory environment. 

Jeff Thomas

Drum Therapist

Jeff is the founder of Impact Recovery and the creator of the LifeForce, Transformational Coaching program. He holds a BA in Business Management from the University of Phoenix and is a certified Recovery Coach, Performance Coach, Life Coach, and is Trauma Informed. Jeff is trained in the healing modalities of tai-chi, mindfulness, breathwork, and drum therapy. 


Jeff’s passion is coaching those struggling with mental health or co-occurring disorders. Jeff’s mission is to work with the families of those suffering from addiction to break the cycle of generational trauma. 


Jeff entered recovery in 2006 after a 15-year career as a professional musician where he now claims victory over codependency, C-PTSD, and love addiction. Jeff’s personal journey through addiction and recovery allows him to not only relate but also empathize with the challenges that one endures during the recovery process. He brings nonjudgmental acceptance along with a compassionate demeanor to meet his clients “where they are at” in the recovery process. Jeff strongly believes that each of us has a unique journey to recovery and works with his clients to discover their own paths by taking a holistic approach that focuses on mind, body, and spirit.

Gabrielle Dunlavey, MS, RD

Registered Dietitian

Gabrielle was born and raised in Scottsdale, Arizona. She is a big fan of her state and really enjoys giving back to her community. She graduated with her master’s degree from ASU and has been working as a registered dietitian specializing in eating disorders, disordered eating, sensory challenges with food, diabetes management, and digestive disorders among adolescents and adults. She is actively working towards her Certified Eating Disorder Specialist (CEDS) certification. As a registered dietitian, who has worked in the healthcare field for a little over a decade, she has helped support many patients with the overwhelming task of navigating nutrition for each stage of life. She understands that every patient is different and will focus on their individual personality, strengths, and skills to increase food intake & variety.
Gabrielle’s personal relationship with food is an “all foods fit” approach while incorporating mindful eating and intuitive eating practices that is maintained long-term. Her passion is to empower her community to put themselves first and gain the knowledge and skills for a more balanced lifestyle. She will provide her patients with the science to increase their confidence in making educated bites. Gabrielle has spent the last 3+ years delving deep into what is influencing her community in regard to health, physical activity, and body image. Her mission is to provide nutrition education for adolescents, adults, and families that creates lifelong change. She strives to eliminate the “question marks” around nutrition and debunk the myths that circulate in society. Gabrielle cares about people, especially their stories, as their life experiences matter in how it has shaped them into who they are today. She is grateful for the opportunity to perform life-changing work. She celebrates and welcomes all walks of life as everyBODY is welcome.

Psychiatry Team

Roland Segal, M.D.

Medical Director and Psychiatrist

Dr. Segal completed his medical school education at the University of Arizona, College of Medicine, in Tucson, Arizona. He continued training in a general psychiatry residency at Banner Good Samaritan Medical Center in Phoenix, Arizona. Then Dr. Segal completed a forensic psychiatry fellowship at the University of Southern California, Keck School of Medicine, in Los Angeles. Dr. Segal is double board certified in General and Forensic Psychiatry. Dr. Segal is the Chief Medical Officer at the Valley Hospital in Phoenix, Arizona.

Samantha Willen, DNP, PMHNP-BC

Psychiatric Nurse Practicioner

Samantha Willen, DNP, PMHNP-BC is a Board Certified Psychiatric Mental Health Nurse Practitioner. Samantha graduated from Oregon State University in 2012 with a Bachelor of Science in Human Development and Family Sciences. She then went on to receive a Master’s in Science, Entry to Nursing in 2013 and Doctor of Nursing Practice in Psychiatric/Mental Health in 2018 from the University of Arizona.

Samantha has previously worked at Maricopa Integrated Health Services (now Valleywise) for two years and Lifewell Behavioral Wellness for the past year, working with individuals diagnosed with Serious Mental Illness (SMI). Samantha utilizes an individualized approach to mental health, using evidence-based medicine to provide high value care.

Clinical Residential Team

Gabi Buckley

Milieu Program Coordinator

For as long as she can remember, Gabi has always had a passion for helping others and driving change. She knew early on that her passion to be there for others would take her far, fulfilling the dream she had set in place, and that is exactly what she is doing. After completing her 200hr yoga teaching training, Gabi knew she wanted to bring more awareness to the mental health community by teaching yoga. Since then, her continuing education in Psychology at ASU and previous work experience in an outpatient office have given her the ability to shape the perspective of others and help them find their purpose in life. Through education and personal experience, Gabi hopes to help eliminate any judgment or stigma surrounding mental health and to be an advocate for those who suffer from mental illness. In Gabi’s free time, you can find her teaching yoga, reading, hanging out with friends, or traveling. 

Shay Collins

Healthcare Program Manager

Shay grew up in the Midwest and is originally from Omaha, Nebraska. Shay relocated to Arizona to pursue college and to be closer to her loved ones. Shay received her Bachelor’s of Science in Psychology from Grand Canyon University.
From a young age, Shay knew that she wanted to dedicate her life to helping others. Shay spent her high school years volunteering at local homeless shelters which ignited her passion for helping others in need. Patient, genuine, and committed to clients’ success, Shay is passionate about empowering clients to grow into their most authentic selves. Shay strives to improve client’s health and well-being so they can continue their new, healthy lifestyle following treatment.

During her spare time, Shay enjoys spending time with her husband, Nick, and their fur babies Jordyn, Thor, and Loki. She has a love for traveling, listening to podcasts, reading, and spending time outdoors.

Nicole Chapa

Registered Nurse

Nicole has been a Registered Nurse for 18 years. Born in New York and raised in Connecticut, she graduated from St. Vincent’s College and has spent most of her nursing career in home hospice and inpatient psychiatric hospitals. Nicole moved to Phoenix one and a half years ago from Georgia on a travel nurse contract. She continues to embrace her love for psychiatric nursing and brings her gifts and experience to Anew.
Nicole spends most of her evenings training and social dancing as a Salsa Bachata dancer. When she’s not dancing, you can find her traveling the world.

Ursula Ridens, RDN, CEDRD

Registered Dietitian

Ursula Ridens is a Registered Dietitian Nutritionist with over 20 years of experience treating various medical conditions (digestive disorders, cardiovascular disease, etc.) and a wide range of mental health conditions including eating disorders. She graduated from San Diego State University cum laude in 1999 and holds additional credentials as a Certified Eating Disorders Registered Dietitian and Certified Intuitive Eating Counselor. Her career path has evolved over various settings including an acute care medical hospital Clinical Dietitian, hospital-based Outpatient Dietitian, residential eating disorder treatment program Nutrition Director, residential community-based mental health treatment center Lead Dietitian, and private practice consultant.


Ursula’s passion for connecting with clients and understanding their health goals is paramount in leading to positive outcomes. Her non-diet approach provides a unique look at lifestyle choices and self-care while supporting clients on a path toward peace with food and body. Changing eating and physical activity patterns can be overwhelming and daunting at times but through Ursula’s authentic, compassionate, and non-judgmental care clients take realistic steps towards improving their health and well-being.

Liliana Hernandez

Sunrise House Chef

Liliana is a self-taught inspiring chef that brings a cultural twist to our kitchen. Liliana is born in Chihuahua, Mexico, and has lived in the United States for over twenty years. Liliana enjoys cooking for people she loves and cares about, it brings her an overwhelming joy of happiness and fulfillment. Her favorite dish to cook is enchiladas verdes! During Liliana’s free time, she enjoys being around her family, going on hikes and sightseeing new places around the world. 

Milieu Team

Katherine Wheaton

Director of Quality and Compliance

Katherine is a native of San Diego and was part of the Hanbleceya (now known as BrightQuest) San Diego team from July 2011-April 2022. Her roles at Hanbleceya/BrightQuest included 6 years as a Milieu Scheduling Manager and then 5 years in an Admissions Advisor role. She also facilitated a meditation/mindfulness group and a variety of addiction recovery groups. Katherine has been in recovery since 2011 and personally recognizes the ability and importance of clients being their own agent of change. Katherine brings over 30 years of organizational experience to Anew and is excited to return to a community rooted in core Hanbleceya values.

Barbara Meier-Conte

Yoga Instructor

Barbara has been in the fitness and wellness industry for almost 20 years, teaching and coaching fitness classes and guiding students through stretches, meditations, and yoga classes on three continents. Barbara recently completed her 200-hour Yoga Teacher Training and is looking forward to sharing the benefits of yoga and meditation with her class participants and students. 


Originally from Switzerland, Barbara has been living in the United States since 1998 and landed in Arizona after (almost) seven years in Colombia. Her time in South America deepened her love for wellness and yoga and inspired her to complete the Yoga Teacher Training through Drishti Beats. 
She is very passionate about wellness, well-being, and mental health, having witnessed family members and friends suffering from mental-health-related challenges has only increased her passion and dream of sharing her passion with many.
Barbara hopes to deepen her knowledge by adding yin yoga, restorative yoga, and yoga for first responders to her toolkit in the near future.

Marketing & Admissions Team

Michaela Zermeno

Marketing/Admission Director

Michaela began her journey in therapeutic community treatment in 2014 and has helped hundreds of individuals develop the skills necessary for long-standing recovery and independence. She has managed various roles in her experience, including specialized activities of daily living training, academic and vocational plan development, and managing clinical and residential milieus. She thrives in creating community-bonding opportunities and has successfully developed and managed multiple events and programs designed to support clients and their families in building cohesion and connection. Michaela is thrilled to bring her extensive marketing and support of the treatment-entry experience to her new role as Marketing and Admissions Director at the Anew Treatment Center.

Aaron Johnson

Marketing Coordinator

Entrepreneurial at heart, Aaron Johnson has been deeply involved with start-ups since he was a child. As a Project Manager, Techie, and Marketing Strategist, Aaron helps entrepreneurs and small businesses discover and unleash potential in themselves and their businesses through relationships, intuitive systems, and soulful technology. Seeing how crucial Community and Communication are, Aaron integrated everything he had learned about connection and leadership from mentors, personal adventures, and stories into his approach to systems, teams, and building businesses. When he’s not masterminding or managing, Aaron spends his time meditating on and writing about big ideas, important lessons, and the power of Story. Aaron’s passion lies with creating educational opportunities like he had while he was in school that value and cultivate the innate superpowers of the individual and put youth in charge of their learning journey.

Alyssa Coelho

Designer & Media Manager

For more than six years, Alyssa has served individuals and businesses on their journeys to positively impact the world around them. As a modern Poet and Novelist, current Designer, and full-time Creator, Alyssa uses the power of words, stories, and visuals to romance souls into falling in love with their precious existence. She reminds us of our wild potential, of our hungry spirits, and of the entire world awaiting our unique gifts. She coaches and designs to inspire and mobilize individuals and communities to take action toward becoming the answers our world, our cultures, and our souls need to create a future where every individual is able to experience a vibrant and authentic life.

Administration Team

Nathalia Luz

Accounting Manager

Nathalia first joined the Hanbleceya Treatment Center system in 2014 as part of the accounting and finance team. She has a long history in both the Hanbleceya and BrightQuest San Diego programs, and established her own accounting business in 2018. Her familiarity with our system and her history of providing consistent and reliable support is a gift for the Anew Treatment Center system.

Kerry Paulson

Managing Partner

Kerry, along with his wife, Dr. Karlyn Pleasants, co-founded the Hanbleceya Treatment Center in San Diego in 2005.  A leader in the mental health industry, Kerry has founded and helped develop various residential mental health programs in San Diego, Seattle, Nashville, and now Scottsdale, Arizona. After the sale of Hanbleceya and Helix Healing and Recovery in 2017 to Constellation Behavioral Health, he stayed closely involved in the treatment-provision field and ultimately partnered with several others from the industry to help form the Anew Treatment Center, a unique, modernized version of a therapeutic community program model that has thrived for more than 4 decades.

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